Answers and tutorials in English

What is Nutrium?

Learn how Nutrium is taking nutrition coaching to the next level

Written by Manuela Abreu
Updated over a week ago

How to get started with Nutrium?

Learn how to get started with the software

Written by Manuela Abreu
Updated over a week ago

How can I register my clients?

Learn how to add your clients into Nutrium database

Written by Manuela Abreu
Updated over a week ago

How do I schedule a new appointment?

Learn how to schedule a new appointment with your clients

Written by Manuela Abreu
Updated over a week ago

How do I personalize meal plans with my logo?

Learn how to add your business logo on your patient's documents

Written by Manuela Abreu
Updated over a week ago

Can I create my own website with Nutrium?

Learn how to create your personal nutrition website to share recipes, workplaces and blog posts

Written by Manuela Abreu
Updated over a week ago

Is there a Nutrium mobile app for nutrition professionals?

Nutrium offers a mobile app for professionals to send and receive messages from clients.

Written by Manuela Abreu
Updated over a week ago

How to integrate video call platforms with online appointment requests

Learn how you can integrate video call platforms when you receive an online appointment request

Written by Inês Ferreira
Updated over a week ago

How to integrate Nutrium with Google Calendar

With Nutrium you can synchronize your appointments with Google Calendar and send notifications to clients through this service

Written by Manuela Abreu
Updated over a week ago

How do I enable the Nutrium messaging feature

The client messaging feature will be available to all our nutrition professionals and their clients. Check here how to enable it.

Written by Manuela Abreu
Updated over a week ago

Can I attach files to my clients' profile?

Learn how to save files related to your clients' protocol in Nutrium

Written by Manuela Abreu
Updated over a week ago

How to enable online scheduling and bookings

Clients can book appointments with you through Nutrium, by using your scheduling link

Written by Manuela Abreu
Updated over a week ago

How can I add my assistant to the software?

Add your secretary to the software to register new clients and schedule their appointments

Written by Manuela Abreu
Updated over a week ago

How to integrate video calls with Nutrium online consultations?

Learn here how to enable Nutrium video calling feature on your online nutrition appointments

Written by Manuela Abreu
Updated over a week ago

How to set up my working schedule

This feature is useful to manage your working week, if you have different workplaces, different work days or a secretary

Written by Manuela Abreu
Updated over a week ago

Can I add multiple workplaces?

Learn how to manage and organize the info of different workplaces within the software

Written by Manuela Abreu
Updated over a week ago

How to integrate Nutrium with Zoom

Learn how to integrate Nutrium with Zoom to schedule video call nutrition appointment with clients

Written by Manuela Abreu
Updated over a week ago

Nutrium free version

Check here what features nutrition professionals can enjoy while using Nutrium free version

Written by Manuela Abreu
Updated over a week ago

What are the subscription packages available?

Get to know which subscription packages are available in Nutrium and choose the one for your business.

Written by Manuela Abreu
Updated over a week ago

What are active clients in Nutrium and how are they counted?

Understand what active clients mean and what is considered an active client in Nutrium

Written by Manuela Abreu
Updated over a week ago

Nutrium Refund Policy

In this article you can learn about Nutrium refund policy.

Written by Manuela Abreu
Updated over a week ago

What are the payment methods available?

Check what types of payment are included on the software

Written by Manuela Abreu
Updated over a week ago

Can I update my subscription at any moment?

Learn how to change your limit of clients or change your subscription.

Written by Manuela Abreu
Updated over a week ago

What is the Nutrium referral program?

​With Nutrium you can invite friends to get special discounts on your subscription.

Written by Manuela Abreu
Updated over a week ago

How can I get the invoice from my subscription?

Find out how to easily obtain your payment invoices.

Written by Inês Ferreira
Updated over a week ago

How can I cancel automatic billing?

Learn how to cancel your subscription in simple steps

Written by Manuela Abreu
Updated over a week ago

Can my client create a shopping list?

Find out how your client can generate a shopping list from the mobile app.

Written by Inês Ferreira
Updated over a week ago

Anthropometric and Body Composition Measurements on the client's mobile app

Find out how your client will be able to see the history and progress of some anthropometric and body composition measurements.

Written by Margarida Sousa
Updated over a week ago

How to get access to the Nutrium mobile app for nutrition clients?

Your nutrition professional gave you access to a mobile app? Learn here how to access it and how to change or recover your password

Written by Manuela Abreu
Updated over a week ago

Nutrium mobile app instruction guide for nutrition clients

If your nutrition professional gave you access to the Nutrium mobile app, make sure to check how you can navigate the app's features.

Written by Inês Ferreira
Updated over a week ago

Troubleshooting for Android notifications

Step by step guide to solve notification problems in Android devices.

Written by Inês Ferreira
Updated over a week ago

How do I invite clients to the Nutrium mobile app?

Learn here how you can give your clients access to the mobile app.

Written by Manuela Abreu
Updated over a week ago

What are the benefits of the Nutrium mobile app for nutrition clients?

See how you will improve you client follow-up with the Nutrium mobile app.

Written by Manuela Abreu
Updated over a week ago

How to test the nutrition mobile app for nutrition clients during my trial?

Learn how your clients can access Nutrium mobile app and how you can test it during your trial

Written by Manuela Abreu
Updated over a week ago

How to enable or disable clients' access to the mobile app?

Learn how to enable and disable your clients access to Nutrium app

Written by Manuela Abreu
Updated over a week ago

How do I send clients a follow-up message?

Learn 3 different ways to send your clients a message

Written by Manuela Abreu
Updated over a week ago

How can I send meal plans for more than one week to my clients?

Learn how you can schedule the meal plan of your client for more than one week.

Written by Maria Teresa Gouveia
Updated over a week ago

How can I have access to more food composition databases?

Check here how you can add other food composition tables to your account and have access to a greater variety of foods.

Written by Inês Ferreira
Updated over a week ago

How to configure lunch and dinner's sections of the meal plan?

Learn how you can adapt the structure of lunch and dinner of your client's meal plans that you create in the software.

Written by Katy Dias
Updated over a week ago

How can I add different portions/serving sizes to food products?

Learn how you can add portions and serving sizes for the foods available in the software and make meal plans and recipes easier for clients.

Written by Katy Dias
Updated over a week ago

How can I edit food names in the meal plan?

Learn how you can edit food names on the meal plan.

Written by Manuela Abreu
Updated over a week ago

Does Nutrium offer meal plan templates?

Learn how to create meal plans and how to import meal plans templates.

Written by Manuela Abreu
Updated over a week ago

How can I add food swaps?

Learn how you can add multiple foods substitutes to the nutrition clients meal plans.

Written by Manuela Abreu
Updated over a week ago

Can I personalize the appointment report?

In Nutrium you can choose to print your clients' meal plans with different layouts and information.

Written by Manuela Abreu
Updated over a week ago

What are food groups and equivalents?

Learn how to add lists of equivalents on your meal plans

Written by Manuela Abreu
Updated over a week ago

Can I generate a PDF of food lists?

Learn how to print your food lists and equivalents apart from the meal plan

Written by Manuela Abreu
Updated over a week ago

Can I create my own recipes?

Learn how to create and add recipes to your clients' meal plans

Written by Manuela Abreu
Updated over a week ago

How do I add a new food item to the database?

Can't find a particular food in our database? Add your own.

Written by Manuela Abreu
Updated over a week ago

Can I add dietary supplements to the meal plan?

Learn how to add dietary supplements to your clients' meal plan.

Written by Manuela Abreu
Updated over a week ago

How do I generate a PDF file of the meal plan?

Learn how to print out the meal plan for your clients

Written by Manuela Abreu
Updated over a week ago

How can I add a new meal to the meal plan?

Learn how to add a new meal to your clients' meal plan

Written by Manuela Abreu
Updated over a week ago

How to create a weekly meal plan?

Learn how to create different meal plans for each day of the week.

Written by Manuela Abreu
Updated over a week ago

Send lab tests recommendations to your clients

Learn how you can send lab tests recommendations to your clients.

Written by Margarida Sousa
Updated over a week ago

How to make the complete nutritional assessment of my clients?

Learn how to register your clients' antrhopometric measurements and blood analysis

Written by Manuela Abreu
Updated over a week ago

How do I customize which measurements I want to use?

Learn how to cutomize measurements you usually use on your appointments.

Written by Manuela Abreu
Updated over a week ago

How do I send a nutrition assessment form to my client?

Find out how you can send a nutrition assessment form/pre-consultation form to your registered Nutrium clients.

Written by Manuela Abreu
Updated over a week ago

Which predictive equations are integrated into Nutrium?

Nutrium has several equations to help professional determine nutritional requirements of patients.

Written by Manuela Abreu
Updated over a week ago

How to import an InBody CSV file into Nutrium

Learn how to automatically export your InBody data and then import it into Nutrium

Written by Manuela Abreu
Updated over a week ago

Which food composition databases are available?

The software has integrated 17 food databases with more than 35.000 foods

Written by Manuela Abreu
Updated over a week ago

Is the software adapted for prenatal nutrition appointments?

Learn all the features integrated for prenatal nutrition appointments

Written by Manuela Abreu
Updated over a week ago

How to analyze my clients' food diary?

Learn how you can make the most of the food diary feature with your clients.

Written by Inês Ferreira
Updated over a week ago

Is the software adapted for child nutrition appointments?

Learn all the features integrated for child nutrition appointments

Written by Manuela Abreu
Updated over a week ago

How do I use body composition predictive equations?

Learn how to quickly calculate body fat mass, muscle mass, water % and more

Written by Manuela Abreu
Updated over a week ago

How to make a payment to my nutrition professional

If you received a payment request from your nutrition professional, here's how you can easily process the payment

Written by Manuela Abreu
Updated over a week ago

How can I request a nutrition appointment through Nutrium?

Learn how you can request and make the payment of a nutrition appointment through Nutrium.

Written by Inês Ferreira
Updated over a week ago

What are the fees charged to use the Payments feature?

Using the Payments feature in Nutrium implies some additional charges to guarantee the safety and security of the platform

Written by Manuela Abreu
Updated over a week ago

How to set up the Payments feature in Nutrium

Learn how to request and receive payments from clients directly in Nutrium using Stripe.

Written by Manuela Abreu
Updated over a week ago

How does the refund and dispute policy work?

If you are using the Payments feature in Nutrium check here our refund and disputes policy

Written by Manuela Abreu
Updated over a week ago

Can my clients make the payment upon scheduling an appointment?

Learn how your clients can pay for a nutrition appointment when scheduling it.

Written by Inês Ferreira
Updated over a week ago

How can I delete my Nutrium account?

Learn how you can permanently delete your Nutrium account.

Written by Katy Dias
Updated over a week ago

How can I change the software language?

Nutrium is available in 5 languages to better understand its professionals and clients

Written by Manuela Abreu
Updated over a week ago

Is my data safe on Nutrium?

Learn how your data is protected on Nutrium.

Written by Margarida Sousa
Updated over a week ago

Can I export my clients' data?

Learn how you can export your clients' data from Nutrium.

Written by Margarida Sousa
Updated over a week ago