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Answers and tutorials in English
Answers and tutorials in English
Check frequently asked questions about our software
+2
77 articles in this collection
Written by
Manuela Abreu,
Margarida Sousa,
Gabriela Meliscki
and 2 others
How to Sync Google Fit or Apple Health Fitness with Nutrium
Discover how you can view physical activities registered in Google Fit or Apple Health directly in the Nutrium mobile app
Written by
Margarida Sousa
Updated over a week ago
How can I share my recipes with the Nutrium community?
Learn how you can access other professionals' recipes and share your own recipes.
Written by
Margarida Sousa
Updated over a week ago
How can I add recipes to the meal plan?
Learn how to create and add recipes to your clients' meal plans.
Written by
Margarida Sousa
Updated over a week ago
Basic features
What is Nutrium?
Learn how Nutrium is taking nutrition coaching to the next level
Written by
Manuela Abreu
Updated over a week ago
How to get started with Nutrium?
Learn how to get started with the software
Written by
Manuela Abreu
Updated over a week ago
How can I register my clients?
Learn how to add your clients into Nutrium database
Written by
Manuela Abreu
Updated over a week ago
How do I schedule a new appointment?
Learn how to schedule a new appointment with your clients
Written by
Manuela Abreu
Updated over a week ago
How do I personalize meal plans with my logo?
Learn how to add your business logo on your patient's documents
Written by
Manuela Abreu
Updated over a week ago
Can I create my own website with Nutrium?
Learn how to create your personal nutrition website to share recipes, workplaces and blog posts
Written by
Manuela Abreu
Updated over a week ago
Practice management features
Is there a Nutrium mobile app for nutrition professionals?
Nutrium offers a mobile app for professionals to send and receive messages from clients.
Written by
Manuela Abreu
Updated over a week ago
How to integrate video call platforms with online appointment requests
Learn how you can integrate video call platforms when you receive an online appointment request
Written by
Gabriela Meliscki
Updated over a week ago
How to integrate Nutrium with Google Calendar
With Nutrium you can synchronize your appointments with Google Calendar and send notifications to clients through this service
Written by
Manuela Abreu
Updated over a week ago
How do I enable the Nutrium messaging feature
The client messaging feature will be available to all our nutrition professionals and their clients. Check here how to enable it.
Written by
Manuela Abreu
Updated over a week ago
Can I attach files to my clients' profile?
Learn how to save files related to your clients' protocol in Nutrium
Written by
Manuela Abreu
Updated over a week ago
How to enable online scheduling and bookings
Clients can book appointments with you through Nutrium, by using your scheduling link
Written by
Manuela Abreu
Updated over a week ago
How to create a report with your client information?
Learn how to create and save automatically a PDF with your client's information.
Written by
Valentina Guglielmi
Updated over a week ago
How can I add my assistant to the software?
Add your secretary to the software to register new clients and schedule their appointments
Written by
Manuela Abreu
Updated over a week ago
How to integrate video calls with Nutrium online consultations?
Learn here how to enable Nutrium video calling feature on your online nutrition appointments
Written by
Manuela Abreu
Updated over a week ago
How to set up my working schedule
This feature is useful to manage your working week, if you have different workplaces, different work days or a secretary
Written by
Manuela Abreu
Updated over a week ago
Can I add multiple workplaces?
Learn how to manage and organize the info of different workplaces within the software
Written by
Manuela Abreu
Updated over a week ago
How to integrate Nutrium with Zoom
Learn how to integrate Nutrium with Zoom to schedule video call nutrition appointment with clients
Written by
Manuela Abreu
Updated over a week ago
Subscription management
What are the subscription packages available?
Get to know which subscription packages are available in Nutrium and choose the one for your business.
Written by
Manuela Abreu
Updated over a week ago
What are active clients in Nutrium and how are they counted?
Understand what active clients mean and what is considered an active client in Nutrium
Written by
Manuela Abreu
Updated over a week ago
Nutrium Refund Policy
In this article you can learn about Nutrium refund policy.
Written by
Manuela Abreu
Updated over a week ago
What are the payment methods available?
Check what types of payment are included on the software
Written by
Manuela Abreu
Updated over a week ago
Can I update my subscription at any moment?
Learn how to change your limit of clients or change your subscription.
Written by
Manuela Abreu
Updated over a week ago
What is the Nutrium referral program?
​With Nutrium you can invite friends to get special discounts on your subscription.
Written by
Manuela Abreu
Updated over a week ago
How can I get the invoice from my subscription?
Find out how to easily obtain your payment invoices.
Written by
Gabriela Meliscki
Updated over a week ago
How can I cancel automatic billing?
Learn how to cancel your subscription in simple steps
Written by
Manuela Abreu
Updated over a week ago
Client mobile app
Can I test the Nutrium client app?
Learn how you can access the Nutrium app and test all functionalities.
Written by
Margarida Sousa
Updated over a week ago
Can my client create a shopping list?
Find out how your client can generate a shopping list from the mobile app.
Written by
Gabriela Meliscki
Updated over a week ago
Anthropometric and Body Composition Measurements on the client's mobile app
Find out how your client will be able to see the history and progress of some anthropometric and body composition measurements.
Written by
Margarida Sousa
Updated over a week ago
How to get access to the Nutrium mobile app for nutrition clients?
Your nutrition professional gave you access to a mobile app? Learn here how to access it and how to change or recover your password
Written by
Manuela Abreu
Updated over a week ago
Nutrium mobile app instruction guide for nutrition clients
If your nutrition professional gave you access to the Nutrium mobile app, make sure to check how you can navigate the app's features.
Written by
Gabriela Meliscki
Updated over a week ago
Troubleshooting for Android notifications
Step by step guide to solve notification problems in Android devices.
Written by
Gabriela Meliscki
Updated over a week ago
How do I invite clients to the Nutrium mobile app?
Learn here how you can give your clients access to the mobile app.
Written by
Manuela Abreu
Updated over a week ago
What are the benefits of the Nutrium mobile app for nutrition clients?
See how you will improve you client follow-up with the Nutrium mobile app.
Written by
Manuela Abreu
Updated over a week ago
How to test the nutrition mobile app for nutrition clients during my trial?
Learn how your clients can access Nutrium mobile app and how you can test it during your trial
Written by
Manuela Abreu
Updated over a week ago
How to enable or disable clients' access to the mobile app?
Learn how to enable and disable your clients access to Nutrium app
Written by
Manuela Abreu
Updated over a week ago
How do I send clients a follow-up message?
Learn 3 different ways to send your clients a message
Written by
Manuela Abreu
Updated over a week ago
Meal planning features
How can I send meal plans for more than one week to my clients?
Learn how you can schedule the meal plan of your client for more than one week.
Written by
Margarida Sousa
Updated over a week ago
How can I have access to more food composition databases?
Check here how you can add other food composition tables to your account and have access to a greater variety of foods.
Written by
Gabriela Meliscki
Updated over a week ago
How to configure lunch and dinner's sections of the meal plan?
Learn how you can adapt the structure of lunch and dinner of your client's meal plans that you create in the software.
Written by
Ketty Welter
Updated over a week ago
How can I add different portions/serving sizes to food products?
Learn how you can add portions and serving sizes for the foods available in the software and make meal plans and recipes easier for clients.
Written by
Ketty Welter
Updated over a week ago
How can I edit food names in the meal plan?
Learn how you can edit food names on the meal plan.
Written by
Manuela Abreu
Updated over a week ago
Does Nutrium offer meal plan templates?
Learn how to create meal plans and how to import meal plans templates.
Written by
Manuela Abreu
Updated over a week ago
How can I add food swaps?
Learn how you can add multiple foods substitutes to the nutrition clients meal plans.
Written by
Manuela Abreu
Updated over a week ago
Can I personalize the appointment report?
In Nutrium you can choose to print your clients' meal plans with different layouts and information.
Written by
Manuela Abreu
Updated over a week ago
What are food groups and equivalents?
Learn how to add lists of equivalents on your meal plans
Written by
Manuela Abreu
Updated over a week ago
Can I generate a PDF of food lists?
Learn how to print your food lists and equivalents apart from the meal plan
Written by
Manuela Abreu
Updated over a week ago
Can I create my own recipes?
Learn how to create and add recipes to your clients' meal plans
Written by
Manuela Abreu
Updated over a week ago
How do I add a new food item to the database?
Can't find a particular food in our database? Add your own.
Written by
Manuela Abreu
Updated over a week ago
Can I add dietary supplements to the meal plan?
Learn how to add dietary supplements to your clients' meal plan.
Written by
Manuela Abreu
Updated over a week ago
How do I generate a PDF file of the meal plan?
Learn how to print out the meal plan for your clients
Written by
Manuela Abreu
Updated over a week ago
How can I add a new meal to the meal plan?
Learn how to add a new meal to your clients' meal plan
Written by
Manuela Abreu
Updated over a week ago
How to create a weekly meal plan?
Learn how to create different meal plans for each day of the week.
Written by
Manuela Abreu
Updated over a week ago
Nutritional assessment features
Send lab tests recommendations to your clients
Learn how you can send lab tests recommendations to your clients.
Written by
Margarida Sousa
Updated over a week ago
How to make the complete nutritional assessment of my clients?
Learn how to register your clients' antrhopometric measurements and blood analysis
Written by
Manuela Abreu
Updated over a week ago
How do I customize which measurements I want to use?
Learn how to cutomize measurements you usually use on your appointments.
Written by
Manuela Abreu
Updated over a week ago
How do I send a nutrition assessment form to my client?
Find out how you can send a nutrition assessment form/pre-consultation form to your registered Nutrium clients.
Written by
Manuela Abreu
Updated over a week ago
Which predictive equations are integrated into Nutrium?
Nutrium has several equations to help professional determine nutritional requirements of patients.
Written by
Manuela Abreu
Updated over a week ago
How to import an InBody CSV file into Nutrium
Learn how to automatically export your InBody data and then import it into Nutrium
Written by
Manuela Abreu
Updated over a week ago
Which food composition databases are available?
The software has integrated 17 food databases with more than 35.000 foods
Written by
Manuela Abreu
Updated over a week ago
Is the software adapted for prenatal nutrition appointments?
Learn all the features integrated for prenatal nutrition appointments
Written by
Manuela Abreu
Updated over a week ago
How to analyze my clients' food diary?
Learn how you can make the most of the food diary feature with your clients.
Written by
Gabriela Meliscki
Updated over a week ago
Is the software adapted for child nutrition appointments?
Learn all the features integrated for child nutrition appointments
Written by
Manuela Abreu
Updated over a week ago
How do I use body composition predictive equations?
Learn how to quickly calculate body fat mass, muscle mass, water % and more
Written by
Manuela Abreu
Updated over a week ago
Payment system
How can I request a nutrition appointment through Nutrium?
Learn how you can request and make the payment of a nutrition appointment through Nutrium.
Written by
Gabriela Meliscki
Updated over a week ago
What are the fees charged to use the Payments feature?
Using the Payments feature in Nutrium implies some additional charges to guarantee the safety and security of the platform
Written by
Manuela Abreu
Updated over a week ago
How to set up the Payments feature in Nutrium
Learn how to request and receive payments from clients directly in Nutrium using Stripe.
Written by
Manuela Abreu
Updated over a week ago
How does the refund and dispute policy work?
If you are using the Payments feature in Nutrium check here our refund and disputes policy
Written by
Manuela Abreu
Updated over a week ago
Can my clients make the payment upon scheduling an appointment?
Learn how your clients can pay for a nutrition appointment when scheduling it.
Written by
Gabriela Meliscki
Updated over a week ago
How to make a payment to my nutrition professional on Nutrium
Find out how can you pay to your professional.
Written by
Margarida Sousa
Updated over a week ago
Others
How can I delete my Nutrium account?
Learn how you can permanently delete your Nutrium account.
Written by
Ketty Welter
Updated over a week ago
How can I change the software language?
Nutrium is available in 5 languages to better understand its professionals and clients
Written by
Manuela Abreu
Updated over a week ago
Is my data safe on Nutrium?
Learn how your data is protected on Nutrium.
Written by
Margarida Sousa
Updated over a week ago
Can I export my clients' data?
Learn how you can export your clients' data from Nutrium.
Written by
Margarida Sousa
Updated over a week ago